FAQ & Disclosures
Frequently Asked Questions
A Notary Public is an official of integrity commissioned by the Secretary of State to help deter fraud. Notary Publics act as an impartial witness to the signing of important documents and verify the identity of the signer(s), their willingness to sign the documents, and their awareness of the contents of the documents.
In remote notarization, the signer appears before the Notary Public through an audio-visual internet connection rather than in person. This process is also commonly referred to as remote notarization, online notarization, or virtual notarization.
A Loan Signing Agent or Notary Signing Agent is a specially trained, certified and, commissioned Notary Public focused on the presentation of loan documents. We introduce the documentation to the signer or signers without discussing the specifics—this includes identifying the title of each document, summarizing its contents, and guiding where to sign, date, and/or initial. Once all required actions are completed, the documents are sent back to their originator or as directed.
Yes, we can legally notarize signatures on documents for individuals located in any of the 50 states of the United States. Please confirm with the receiving party of the documents if they will accept signatures that were notarized online by a Remote Online Notary.
Yes, we can legally notarize signatures for people outside the USA if they have a valid government issued ID and if the documents are related to transactions connected to the USA. Please confirm with the receiving party of the documents if they will accept signatures that were notarized online by a Remote Online Notary.
- State Driver's License(issued within U.S. including U.S. Territories)
- Non-Driver State Photo ID(issued within U.S. including U.S. Territories)
- U.S. Passport
- U.S. Passport Card
- Foreign Passport
- U.S. Military ID Card
- U.S. Military Dependent's ID Card
- Tribal Card
- Give legal advice
- Notarize their own signature or the signature of family members.
- Notarize a document that contain any blank spaces.(the document must be fully filled out by the signer)
- Choose the type of certificate.(signer must choose or ask the receiver of the document which is the required certificate)
No. A Notary Public must be able to communicate directly with any document signer. It's necessary that the Notary Public and the signer speak a common language. Without being able to communicate, Notary cannot be sure of the signer's intent to sign a particular document and also could not administer an Oath, once it cannot be done by a third party.
An Online Notary appointment can be completed using a laptop, desktop, tablet or smart-phone. The electronic device must be equipped with a camera and a microphone. It must also be connected to a reliable, secure and strong internet connection.
Disclosure / Terms and Conditions
Government Compliance
All Service Notary complies with applicable federal civil rights laws and does not discriminate on grounds of race, color, national origin, age, disability, or sex.
Privacy Policy
No information provided by clients/signers is shared or sold to any third parties. Only a client's request for their own information, and/or a court order will information be shared for legal and/or court case purposes.
Cancellation / No-Shows Policy
Cancellation Policy:
24-Hour Cancellation Policy. If you can't make your scheduled appointment, we ask that you inform us a minimum of 24 hours ahead of time. Doing so frees up the time slot for another client who may urgently require our notary services.
You can call at (800)800/1234 or email at signer@allservicenotary.app
No-Show and Late Cancellation Policy:
A 'no-show' is defined as either missing a scheduled appointment without prior notice or canceling less than 24 hours before the appointment time. In these situations, the scheduling deposit is non-refundable for the first instance of a no-show or late cancellation. We recognize that unexpected events can occur, so we will send you a reminder about the missed appointment and offer you a chance to reschedule.
Disclaimer
We do not provide legal advice. Please seek the assistance of an attorney for any questions about your documents or if you need documents drawn up. We do not provide refunds for documents that have been notarized and/or have been rejected by the requesting party. It is the sole responsibility of the signer to ensure online documents are accepted.
Appointment Deposit
A scheduling deposit serves multiple purposes. Firstly, it secures your appointment time, ensuring that the resources and staff are available to attend to your specific notarial needs. Secondly, it acts as a commitment from you, the client, guaranteeing that the appointment slot is effectively utilized. The deposit will be deducted from the total cost of your notary service upon completion. The Appointment Deposit is $25.00.
Refund Policy
Refund Eligibility:
Due to the specialized nature of notary services, refunds are generally not available for completed or executed notary acts. This includes but is not limited to, finalized notarizations. Refund considerations will only apply to advanced payments for services that have yet to be provided. No refunds will be issued for notary appointments scheduled on the same day or within 24 hours of the appointment time.
Conditions for Refund Eligibility:
1) Advanced Cancellation: Should you cancel your appointment with a minimum of 24 hours notice, any pre-paid amounts—excluding the non-refundable deposit—will qualify for a refund.
2) Provider-Related Issues: If we fail to provide the notary service due to unexpected circumstances or shortcomings on our part, a full refund will be issued, including the non-refundable deposit.
Procedure for Requesting a Refund:
Refund requests must be in writing, send the written request to signer@allservicenotary.app within three days of the original payment date. We will process refunds using your initial payment method. Please allow sufficient time for the transaction to appear in your account. The duration for the refund to be visible may differ based on your financial institution's policies.